Garmin quatix™ Recall
Garmin has identified a potential safety issue involving the quatix watch
and has decided
to voluntarily recall all quatix watches. The issue involves the battery being too close
to the watch
housing in some watches which, when combined with salt water or heavy perspiration, can
cause a small
burn on the skin under the watch. Garmin has received one report from a quatix user of
this occurring.
Given Garmin’s longstanding commitment to safety and customer satisfaction, Garmin
is voluntarily
recalling all quatix watches.
Please check the serial number on the rear casing
of the watch.
Quatix watches within the following serial numbers ranges are subject to this recall and
should be returned:
quatix
North America: 337000001 – 337009999
quatix Europe/Australia/New
Zealand: 37R000001 – 37R009999
For
APAC customers, please contact below local offices or distributors.
If you are not located in listed
regions, please contact Garmin Asia at 886-2-2642-9199 or email to [email protected]
-
China
- Garmin
China
Shanghai RHQ Co., Ltd. - 37F, Block A, New CHJ International Business Centre, No.391
Guiping
Road, Xuhui District, Shanghai 200233 - Tel: 86 21-6073-7675
-
Hong Kong
- Sports
World
Limited - 5/F., Wong Chung Ming Commercial Building,. 16 Wyndham Street, Central,
Hong
Kong. - Tel: +852 2525 8810
-
Singapore
- NaviCom Technology Pte Ltd.
- Add:
51
UBI AVENUE 1, #01-22 Paya Ubi Industrial Park, Singapore 408933 - Tel: 65 6296 8238
- OCEANTALK
PTE
LTD - Add: 1 Rochor Canal Road #06-15 Sim Lim Square Singapore 188504
- Tel:
656270
8105
-
Thailand
- Navgear Limited
- Add: 1 Ramkamhaeng
24
Rd., Yak 34-1 Huamark, Bangkapi Bangkok 10240 Thailand - Tel: 805519330
-
New
Caledonia - MARINE
CORAIL - 26 Rue Du General Mangin, BP 848 98845
Noumea, New Caledonia - Tel: 687-275848
-
Japan
- NORDIC
SPORTS - Sepia 1st Bldg.,
#102 2112-19, Kamisuwa Isesaki , Gunma, Japan - POST
CODE: 372-0021 - Tel : +81 270-27-9505
For
customers located
in other countries, please email Garmin at [email protected]
and provide the following
information:
- Customer name
- Shipping
Address - Primary Phone number
- quatix
serial number - Customer e-mail address